Refund policy
Yona's Health — Return & Refund Policy
Last updated: August 2026
We want you to be completely satisfied with your purchase. If you are not satisfied, we're here to help.
Returns Due to the nature of health and wellness supplements, we accept returns only on unopened, sealed products within 30 days of the delivery date. Products that have been opened, used, or tampered with cannot be returned for health and safety reasons.
To initiate a return, please contact us at [your email] with your order number and reason for return. We will provide you with return instructions. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the item and packaging. We will arrange a replacement or full refund at no cost to you.
Non-Returnable Items
- Opened or used supplements
- Items purchased on sale or with a discount code (unless defective)
- Gift cards
Contact us: admin@yonashealth.com | yonashealth.com